Medical Social Work
Emotional Support Through Care Transitions
Medical social work provides compassionate counseling and practical guidance for individuals and families coping with illness, recovery, or changing care needs. Our social workers help connect patients to community resources, support services, and long-term care planning, ensuring they are never facing complex decisions alone.
To qualify for medical social work, a few basic requirements apply:
Recent Illness or Health Change
Patients experiencing new diagnosis, recovery needs, or health-related lifestyle changes.
Emotional or Social Challenges
Individuals who need counseling or support with stress, adjustment, or family dynamics.
MassHealth Eligibility
Members who qualify for covered home health or related supportive services.
Our Medical Social Work Services
Our medical social workers provide compassionate counseling and connect individuals and families to essential community, financial, and care resources that support stability and wellbeing.
- Home visits to understand emotional, social, and financial needs
- Counseling and emotional support for patients and families
- Help connecting to community resources and benefits
- Support with nursing home placement or other living options
- Assistance arranging transportation, meals, and emergency support
- Education on managing care needs and help during crises
Benefits of Medical Social Workers
Working with a medical social worker helps families feel supported, informed, and better prepared to manage care decisions, emotional stress, and planning during health challenges.
- Clear guidance during complex care decisions
- Emotional support for patients and caregivers
- Connection to essential community resources
- Help understanding benefits and eligibility
- Support with long-term care planning
- Reduced stress during health transitions
Customer testimonials
Frequently Asked Questions
Find answers about our services, coverage, and how to begin.
Yes. Medical Social Work services are typically covered when they are part of an approved home health care plan. Coverage depends on eligibility and individual care needs.
They help patients and families manage the emotional and practical challenges of illness, including care planning, coping support, and connecting to community resources that can ease day-to-day pressures.
Yes. Our medical social workers provide in-home visits, offering support in a familiar and comfortable environment.
Start by confirming MassHealth Standard eligibility and gathering basic details about care needs and living arrangements. Once you’re ready, complete our form or contact us by phone, email, or fax to begin the process.
If you’re referring a family member, friend, or patient, simply complete our referral form. Our team will follow up to guide you on the next steps and help determine eligibility.
Need more answers?
Our team is ready to discuss your specific situation.
How to Get Started
We support MassHealth-eligible members who need help remaining independent at home, including elderly patients, individuals recovering from illness or surgery, and those living with disabilities.
Our process is simple and straightforward:
1. Prepare Basic Care Information
Before reaching out, please gather details about care needs, living situation, and support requirements.
2. Complete an Assessment
A care manager will meet with members to complete a full assessment and determine eligibility.
3. Receive a Personalized Care Plan
If the member is eligible, our team will create a care plan for their needs and level of support.
Ready to explore your options?
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Help for someone you care about.
If you would like to refer a person or know of someone who could use our services, please let us know and we will contact them soon.
