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Resources

Explore supportive resources designed for families and caregivers navigating home health care and adult foster care. From understanding services to planning next steps, we provide clear, compassionate guidance to help you make informed decisions.

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Fall Prevention for Older Adults and Caregivers

For:
Members
Caregivers
Families
Older Adults
Learn how to recognize fall risks and make practical changes that can help older adults remain safe and independent at home.
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CDC COVID-19 Information and Guidance

For:
Members
Caregivers
Families
Older Adults
Get information about COVID-19 symptoms, prevention, vaccines, testing, treatment, risk factors, and Long COVID.
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Massachusetts COVID-19 Vaccine Information

For:
Members
Caregivers
Families
Older Adults
Find current Massachusetts guidance on COVID-19 vaccine recommendations, eligibility, cost, and where to get vaccinated.
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Home Modification Loan Program

For:
Members
Caregivers
Families
Older Adults
People with Disabilities
Learn about financing that can help eligible households make accessibility modifications so an older adult or person with a disability can live more safely and independently at home.
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Home Energy Assistance

For:
Members
Caregivers
Families
Older Adults
Learn about Massachusetts fuel assistance and other programs that may help eligible households pay heating and energy costs.
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Housing Assistance for Massachusetts Residents

For:
Members
Caregivers
Families
Older Adults
People with Disabilities
Find affordable and emergency housing programs, rental assistance, home-repair resources, energy assistance, and support for homeowners and renters.
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SHINE Medicare Counseling

For:
Medicare Members
Caregivers
Families
Older Adults
Get free, unbiased assistance understanding Medicare coverage, comparing health and prescription plans, reviewing costs, and identifying programs that may reduce healthcare expenses.
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Fallon Health NaviCare

For:
Fallon Health Members
Caregivers
Older Adults
Learn about eligibility, benefits, enrollment, and member resources for Fallon Health's NaviCare Senior Care Options plan for qualifying Massachusetts residents age 65 and older.
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UnitedHealthcare Senior Care Options

For:
UnitedHealthcare Members
Caregivers
Older Adults
Review eligibility, benefits, enrollment information, provider directories, covered medications, and plan documents for UnitedHealthcare Senior Care Options.
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Tufts Health Plan Senior Care Options

For:
Tufts Members
Caregivers
Older Adults
Review eligibility, benefits, member resources, and enrollment information for the Tufts Health Plan Senior Care Options plan.
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Commonwealth Care Alliance Senior Care Options

For:
CCA Members
Caregivers
Older Adults
Access benefit information, plan documents, provider and pharmacy searches, covered-drug information, and other resources for CCA Senior Care Options members.
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Compare Massachusetts Senior Care Options Plans

For:
Members
Caregivers
Families
Older Adults
Find Senior Care Options plans available in your Massachusetts county and access enrollment contacts, member materials, provider directories, and benefit information.
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Massachusetts Health Care Proxy Form

For:
Members
Caregivers
Families
Older Adults
Download the Massachusetts form used to name someone to make healthcare decisions if you become unable to make or communicate those decisions yourself.
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Massachusetts Legal Resource Finder

For:
Members
Caregivers
Families
Older Adults
People with Disabilities
Answer a few questions to locate free or low-cost legal assistance for housing, public benefits, healthcare, family matters, consumer concerns, and other civil legal issues.
Learn More
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Managing Someone Else's Money

For:
Caregivers
Families
Older Adults
Easy-to-understand guides for people responsible for managing money or property for someone else, including agents under a power of attorney, guardians, trustees, and government-appointed fiduciaries.
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Mass 211 Community Resource Directory

For:
Members
Caregivers
Families
Older Adults
People with Disabilities
Call 211 or search online for help with housing, utilities, food, transportation, healthcare, mental health, emergencies, and other community needs across Massachusetts.
Learn More
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Find Your Local Aging Services Access Point

For:
Members
Caregivers
Families
Older Adults
Find the regional agency that helps older adults and caregivers access home-care services, caregiver support, meals, benefits counseling, protective services, and other community resources.
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MassOptions: Find Aging and Disability Services

For:
Members
Caregivers
Families
Older Adults
People with Disabilities
Connect with Massachusetts services that support older adults, people with disabilities, and caregivers, including in-home assistance, transportation, caregiver support, housing, and community programs.
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Accessible Transportation Resources

For:
Members
Caregivers
Older Adults
People with Disabilities
Find information about accessible public transportation, reduced-fare programs, THE RIDE, regional transit services, and transportation for people with disabilities.
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Transportation for MassHealth Members

For:
MassHealth Members
Caregivers
Families
Learn how eligible MassHealth members can request approval and schedule non-emergency transportation to covered medical appointments.
Learn More
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Fair Foods $2 Bag Program

For:
Members
Caregivers
Families
Older Adults
Find participating locations offering affordable bags of fresh produce to individuals and families in the Greater Boston area.
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Massachusetts SNAP Benefits

For:
Members
Caregivers
Families
Older Adults
Learn about eligibility and how to apply for monthly SNAP benefits that can be used to purchase groceries, along with additional food and nutrition resources.
Learn More
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Project Bread Food Resources and Assistance

For:
Members
Caregivers
Families
Older Adults
Find Massachusetts food assistance programs or receive free, confidential help with SNAP, local food resources, school meals, and other nutrition programs in 180 languages.
Learn More
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Massachusetts Farmers' Market Nutrition Program

For:
Families
Older Adults
Learn about seasonal coupons that help eligible WIC participants and low-income older adults purchase fresh fruits and vegetables at participating Massachusetts farmers' markets and farmstands.
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Find Your Local Food Bank

For:
Members
Caregivers
Families
Older Adults
Enter your ZIP code to find nearby food banks, food pantries, meal programs, and other sources of grocery assistance.
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Memory Cafés

For:
Members
Caregivers
Families
Older Adults
Learn about welcoming social gatherings where people experiencing memory loss can participate in activities, connect with others, and spend time with family members, friends, and caregivers.
Learn More
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Alzheimer's and Dementia Caregiver Support

For:
Caregivers
Families
Older Adults
Find practical guidance for every stage of Alzheimer's and dementia caregiving, including daily care, safety, communication, support groups, educational programs, and a 24/7 helpline.
Learn More
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Massachusetts Family Caregiver Support Program

For:
Caregivers
Families
Older Adults
Learn about free caregiver support, counseling, education, service referrals, support groups, and possible respite-care assistance for qualifying families.
Learn More
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10 Tips for Family Caregivers

For:
Caregivers
Families
Explore practical tips for balancing caregiving with self-care, including seeking support, taking breaks, organizing medical information, and communicating with healthcare professionals.
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Understanding and Managing Caregiver Stress

For:
Caregivers
Families
Learn how to recognize caregiver stress, understand how it can affect your health, and find practical ways to protect your physical and emotional well-being.
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MassHealth Resources

For:
Members
Caregivers
Families
Older Adults
People with Disabilities
Access information and tools for applying for MassHealth, managing or renewing coverage, understanding benefits, and getting assistance.
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MassHealth Adult Foster Care Program Fact Sheet

For:
Members
Caregivers
Families
People with Disabilities
Learn how the Adult Foster Care program supports eligible MassHealth members age 16 and older who need assistance with daily activities from a qualified caregiver living in the same home.
Learn More
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Massachusetts Domestic Violence Services

For:
Members
Caregivers
Families
Find confidential domestic-violence programs, safety-planning assistance, advocacy, shelter resources, and services available throughout Massachusetts.
Learn More
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Report Abuse or Neglect of a Person with a Disability

For:
Members
Caregivers
Families
People with Disabilities
Learn how to report suspected abuse or neglect involving a person with a disability between ages 18 and 59 to the Disabled Persons Protection Commission.
Learn More
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Report Abuse of an Adult Age 60 or Older

For:
Members
Caregivers
Families
Older Adults
Learn how to report suspected abuse, neglect, financial exploitation, or self-neglect involving a Massachusetts adult age 60 or older. Reports may be made anonymously.
Learn More
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988 Suicide & Crisis Lifeline

For:
Members
Caregivers
Families
Call or text 988 for free, confidential support when you or someone you know is experiencing emotional distress, a mental health crisis, or suicidal thoughts. Call 911 when there is immediate danger.
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Ready to Begin?

How to Get Started

Contact Fortcom Health Services first so our intake team can review the patient's needs, order or referral, coverage, and applicable authorization steps.

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Find the Right Service or Community Resource

Need help understanding which of our services or community resources may fit your situation? Contact our team today and we will help you with the next steps.

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Refer Someone You Care About

If you would like to refer a person or know someone who could use our services, please let us know and we will contact them soon.

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