About Us
Helping People Live Safely at Home
At Fortcom Health Services, we help people receive the care and support they need while remaining at home.
We provide a range of home-based services for individuals with daily support needs, recovery needs, and ongoing medical needs. Whether someone needs help with everyday activities, short-term care after an illness or hospital stay, or ongoing nursing support, our team is committed to helping them receive care in a safe, familiar environment.
Commitment to Care
Our Mission
The Agency's mission is to provide professional and paraprofessional services to clients in their homes assisting them to achieve the highest level of potential in their day-to-day self-care activities.
We are committed to providing high quality, multidisciplinary care by professionals who recognize the need for comprehensive assessment of needs from both the client and professional's point of view.
Our Values
Families, members, caregivers, and referral partners can expect:
- Compassion and respect
- Person-centered care
- Dignity and independence
- Quality and safety
- Privacy and confidentiality
- Cultural sensitivity and inclusion
- Clear communication
- Accountability and continuous improvement
Our Standards and Accreditations
Fortcom Health Services is an approved MassHealth contracted provider and follows applicable MassHealth, federal, state, local, and accrediting body standards.
Our Adult Foster Care Program has earned NCQA Case Management Accreditation for Long-Term Services and Supports. We have also received CHAP Full Accreditation for Home Health, reflecting our commitment to nationally recognized standards for quality and safety.
Customer testimonials
Our Services
We offer several home-based care programs designed to meet different levels of need:
Adult Foster Care (AFC)
A MassHealth program that helps people receive daily support from a caregiver who lives in the same home.
Group Adult Foster Care (GAFC)
A direct care aide visits regularly to help with everyday activities without living in the home.
Home Health Care Services
Medically necessary nursing and home health aide services provided at home under an individualized plan of care. Services may support acute, chronic, stable, terminal, rehabilitative, or longer-term needs.
Continuous Skilled Nursing (CSN)
Extended nursing care provided by licensed RNs or LPNs for children and adults who require more than two continuous hours of medically necessary nursing services per day.
Have Questions or Need to Get Started?
If you're looking for care, exploring services for a loved one, or seeking information about eligibility, our team is here to help. We'll answer your questions and guide you through the process.
We proudly serve Suffolk, Middlesex, Plymouth, Norfolk, Bristol, Essex, Worcester, and Barnstable counties. Live in Berkshire, Franklin, Hampden, or Hampshire County? Give us a call, as services may be available based on staff availability in your area.
Refer Someone You Care About
We welcome referrals from family members, caregivers, healthcare providers, hospitals, and community organizations.
If you know someone who may benefit from our services, our team can help determine the best next steps.
